The AI Chat System is an all-in-one customer communication platform that connects WhatsApp, Facebook Messenger, Instagram, Telegram, and website live chat into one system — supported by AI automation for 24/7 smart replies, marketing, and CRM tracking.

Unlike normal chat apps, our system combines AI automation, human service, and multi-platform integration. It doesn’t just chat — it helps your business collect leads, follow up customers, and even send promotional messages automatically.

No installation needed. It’s a cloud-based system that works on web browsers and mobile devices. You can log in anytime, anywhere.

Yes. You can connect your WhatsApp, Facebook, Instagram, or Telegram accounts directly — no website required.

Definitely. Our plans are flexible for all business sizes — from solo entrepreneurs to large companies with multiple customer service teams.

Yes. It supports English, Chinese, and Malay by default. Additional languages can be added upon request.

Yes. The AI can respond to messages anytime, even after office hours, ensuring you never miss a customer.

You’ll receive a step-by-step guide or onboarding support to link your official WhatsApp。

Yes. You can upload your own FAQ, product info, or website content to train the AI, so it responds accurately using your company tone and data.

Yes. Every conversation shows the assigned agent, reply history, and timestamp. You can also transfer chats between team members.

Yes. You can broadcast marketing messages to customers in one click — with filters such as tags, customer status, or last chat date.

Yes. It automatically saves customer details, chat history, and tags in your built-in CRM dashboard.

It works on Windows, macOS, Android, and iOS.

Yes. We offer a one-time OEM white-label setup, allowing you to use your own logo, domain, and company branding.

You’ll get your own branded dashboard, custom domain (e.g., chat.yourbrand.com), branding color scheme, and admin portal to manage clients or sub-accounts.

Yes. Each sub-client has an isolated environment, and you can control their subscription, AI database, and chat channels from your OEM admin panel.

Absolutely. Each OEM partner can customize their AI chatbot tone, greeting, and conversation logic.

Yes. We provide full onboarding, user manual, and partner support to ensure smooth deployment for your clients.

It can automate visitor registration, maintenance reporting, billing reminders, and resident enquiries via WhatsApp — reducing manpower at the management office.

It can automatically reply to product enquiries, share catalogues, track orders, and follow up with abandoned carts — improving sales conversion.

The AI can handle student enquiries, course registration, schedule reminders, and event promotion — freeing staff from repetitive Q&A.

It can take orders, confirm reservations, send menu links, and even broadcast promotions or discount vouchers to regular customers.

Yes. The AI can handle appointment booking, payment reminders, and customer feedback collection automatically.

There’s an affordable monthly subscription plan, starting from basic packages for small teams up to enterprise and OEM solutions. You can request a quotation based on your needs.

Yes. We can arrange a live demo or free trial for your team to test the system’s full capability.

We offer online support, onboarding assistance, and regular system updates. For OEM partners, dedicated technical and marketing support is available.

Yes. You can manage multiple brands or departments from one main dashboard, each with their own chat channels and AI flow.

100%. All data is stored on encrypted servers with restricted access. We comply with PDPA (Malaysia) data protection standards.